This was a quite unusual incident that happened in Royalton hotel. It all started when the lift got stuck in which one 18 years old and other 6-year-old got locked.
The hotel security failed to take any action on time, so this tourist family took the charge and went ahead and broke the elevator door.
This family was so upset; they even abused the hotel staff and threatened to kill the security guard. It seems they over-reacted, but I guess when two children’s life is in danger then frustration is natural.